Shipping policy

Shipping Policy

At Soul & Arrow, we strive to provide you with the best shopping experience possible, including reliable and timely shipping. Below you will find details about our shipping process, rates, and delivery times.

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1. Order Processing Time

• All orders are processed within 2-5 business days after receiving your order confirmation email.

• You will receive another notification when your order has shipped.

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2. Shipping Rates and Delivery Times

We use Printify’s network of Print Providers to fulfill your orders. Shipping rates and delivery times depend on the product type, your location, and the Print Provider.

Note: Delivery times may vary due to factors beyond our control, such as delays in shipping or customs processing.

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3. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.

• You can track your order using the link provided in the email or by visiting our website’s Order Tracking page.

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4. Shipping Restrictions

• We do not ship to countries within the European Union (EU) at this time.

• Shipping is available to most other countries worldwide. If you have questions about shipping to your location, please visit our Contact Us page available in the menu bar.

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5. Lost or Delayed Packages

• If your order has not arrived within the estimated delivery time, please reach out to us through our Contact Us page in the menu bar.

• We will work with Printify to resolve any issues regarding lost or delayed packages.

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6. Changes to Shipping Information

• If you need to change your shipping address after placing an order, please reach out to us as soon as possible through our Contact Us page in the menu bar.

• Address changes can only be made before the order is processed by the Print Provider.

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7. Contact Us

For any shipping-related inquiries or concerns, please visit our Contact Us page located in the menu bar. We're here to help!